Privacy Policy

Introduction

Conception Connection ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and email address (for account creation and communication)
• Profile information (display name, bio, social media links)
• Health-related data (test strip results, period tracking, fertility information)
• Payment information (processed securely through Stripe)
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy)

Uploaded Images

When you upload test strip images:

• Images are stored securely on our servers
• We use AI analysis to interpret test results
• Images may be processed by third-party services (Google Vision API, OpenAI) for analysis
• You can delete your images and associated data at any time
• Images are only shared publicly if you explicitly enable public sharing in your profile settings

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Personalize your experience
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, analytics, cloud storage).
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information with your explicit consent.

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request a copy of your personal data.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Restrict Processing: You can request limitation of how we process your data.
• Right to Data Portability: You can request transfer of your data to another service.
• Right to Object: You can object to processing of your personal data.
• Right to Withdraw Consent: You can withdraw consent at any time.

To exercise these rights, please contact us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure storage of sensitive information
• Regular security assessments
• Access controls and authentication
• Secure deletion of data when requested

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place for such transfers.

Your Choices

You have the following choices regarding your information:

• Update or delete your account information through your account settings
• Opt out of marketing communications by clicking unsubscribe links
• Control cookie preferences through our cookie consent banner
• Request data export or deletion by contacting us

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.